Operation

Accelerate turnaround times

In the world of operations, it's all about efficiency and smooth processes so that customers, clients or patients receive an exceptional experience. But bottlenecks and delays are often the default, due to systems that don't talk to each other. Many manual actions, such as transferring data, are therefore the order of the day.

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Is this daily practice recognisable?

  • Processing order emails is labour-intensive: Orders are received every day that employees manually enter into the ERP system.
  • All data reports are in Excel: periodic reports are part of large, cumbersome Excel files where no one understands the actual formulas.
  • Quality controls are time-consuming: information checks take up an enormous amount of time.
  • A multitude of systems: on average, we switch between different applications and websites 1,200 times a day, which means a lot of time.

Tomorrow's surgery

Imagine a future where your processes run 3 times faster at the highest quality and where you retain the necessary insight. The outside world expects more and more from organizations. It is time to exceed those expectations by organizing processes according to the customer journey.

  • 100% accurate information: ensure that data quality is always at the highest level.
  • Work Just-in-Time: predict demand and receive products when needed.
  • Maximize productivity: win back valuable time by removing administrative tasks.
  • Always up to date: the latest order updates have been announced.

Work smarter

  • Email automation: process incoming emails and send reminders automatically.
  • Automatic reporting: merge data into periodic reports and share automatically.
  • Procurement System: get insight into inventory and order and predict purchases.
  • Customization: Make systems work for you instead of the other way around.

Discover the possibilities together. Discover the smart organization.

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For more inspiration

Saxenburgh accelerates primary care process with RPA

How Saxenburgh Uses RPA to Transfer Data Flawlessly and Rapidly | Tingk

The Municipality of Amsterdam succeeds in achieving the highest processing rate of WOO requests in the Netherlands

How the Municipality of Amsterdam handles WOO requests within the legal period | Tingk